Cueva Horizon
Every device. Always in reach.
Cueva Horizon connects your devices to a secure cloud layer: real-time monitoring, remote access, and over-the-air firmware updates from anywhere in the world.
How it works
Remote monitoring and OTA firmware updates for AV devices.
Horizon activates when you register your device. Nothing to configure on the network. No firewall rules, no VPN setup.
01
Register your device
Open Cueva Desktop after connecting your hardware. Activate Horizon from the device settings. Takes under a minute.
02
Device connects to Horizon
Your device makes a secure connection to Cueva Horizon and appears in your dashboard at cuevahorizon.com right away.
03
Control from anywhere
Monitor status, connect remotely, push firmware updates or use the API. From any browser, on any network.
Security
Secured by design, end to end.
Every connection between your device and Horizon is encrypted and authenticated. No inbound ports, no shared authentication secrets on the device, no network exposure.
TLS-encrypted transport
All traffic between your device and Horizon is encrypted with TLS, the same protocol used for online banking and enterprise software. This protects your data from eavesdropping and tampering while it is in transit.
X.509 certificate authentication
Each device is provisioned with a unique X.509 client certificate. Only devices holding a valid, signed certificate can connect to the Horizon backend. There are no passwords or API keys on the device.
No inbound firewall rules needed
Devices only initiate outbound connections. You never need to open ports or configure port forwarding, so Horizon works across most networks, including strict corporate and venue environments.
Isolated device identities
Each device has its own certificate and identity. If a device is lost or decommissioned, its certificate can be revoked independently, without affecting any other device on your account.
What you get
Your first year is on us.
Every Cueva Control device ships with a 12-month Horizon subscription included. Buy the hardware and Horizon is ready to go.
Live monitoring
See real-time device status, uptime, availability, and firmware versions across your entire fleet.
Remote device control
Monitor GPIO input states and control relay outputs remotely. No VPN, no port forwarding needed.
OTA firmware updates
Push firmware updates to a single device or your entire fleet from the dashboard. No site visit needed.
Activity logs
Every event and action across your fleet is logged with a timestamp. You always know what happened and when.
Locations
Group devices by physical location or purpose. Create location-specific automation rules and manage multiple sites.
Device backups
Back up your device configurations and restore them at any time. Protect your installation against accidental changes.
Organizations
Manage team members and assign roles. Share devices and locations across teams and control access to sensitive functions.
Multi-user access
Invite your team, assign roles, and set organization-wide policies and permissions per device or location.
Pricing
Simple per-device pricing.
Volume discounts are built in. The first year is included with every hardware purchase; renew yearly to stay on Horizon.
Total per year (ex. VAT)
€34.95
€34.95 per device per year−29%
Renew from the Devices panel in Cueva Desktop. The first year comes included with every hardware purchase.
Buy nowHorizon is optional. All devices work without it.
Without a subscription, remote features are not available. You can still view device status but you cannot make changes remotely: to configure or control the device you need to be on the same local network. Horizon lets you manage everything from the office, from home, or anywhere else.
Included
Monitoring included. Advanced control available.
Every device connected to Horizon gets live monitoring at no cost. A subscription unlocks remote control, OTA updates, and fleet management.
Always free
- Real-time device status and uptime
- Firmware version visibility
- Full activity log and event history
- Horizon dashboard at my.cuevacontrol.com
With a subscription
- Remote device access, no VPN required
- Remote relay and GPIO control
- OTA firmware updates across your fleet
- Organizations with team members and roles
- Location management across multiple sites
- Device backups
Questions
Common questions.
Your device keeps running all on-device automations. Nothing stops working locally. You lose access to the Horizon dashboard, remote access, and OTA firmware updates until you renew.
Yes. Every RELO IO8 ships with a full 12-month Horizon license activated at the time of device registration. Renewal is due on the anniversary.
The per-device price depends on your total fleet size. If you have 8 devices, all 8 are billed at €24.95/device/year. There is no blended rate. You simply move into the next tier.
Yes. All devices on one account are counted together regardless of location. One account can manage unlimited locations.
Yes, for fleets of 10 or more devices we can arrange invoicing on net-30 terms. Contact sales@cuevacontrol.com.
Your fleet, from anywhere.
The first year of Horizon comes with every device. Open the dashboard, or order the hardware.